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Terms and Policies

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site signifies your acceptance to the terms and conditions set forth below. Your order placed on this site signifies your acceptance to the terms and conditions set forth below. Your phone order or purchase order signifies your acceptance to the terms and conditions set forth below.

Purity Guaranteed

All of our products are guaranteed, by the manufacturer, to be of the highest quality, purity and potency. If you feel that the product that you received does not hold to these standards, please contact us.

Payment Methods

US Issued Credit and Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

When placing an order online or over the phone, you will need:

  1. The address the card's statement is sent to (billing address)
  2. 3 or 4 digit code found only on the card (CVV2 code)

Credit Card orders can be placed online over our 128 bit Secure Socket Layer encrypted connection or over the phone.

Shipping Policies

Axis Labs, Inc. ships orders within the 50 United States via UPS or USPS. Depending on product availability, orders shipped usually arrive within 1-5 business days. Packages sent UPS will not deliver on Saturday. Accurate shipping address and phone number are required. Signature may be required for delivery.

Delivery Confirmation

Because many instances may occur at your address that is beyond our control, Buyer agrees that any delivery confirmation provided by the selected carrier is deemed sufficient proof of delivery to the card holder or purchaser, even without a signature.

Return and Cancellation Policy
  • All problems with your order must be reported before the end of the next business day
  • Orders cannot be canceled after they are shipped
  • No unauthorized returns
  • To obtain a Return Merchandise Authorization (RMA) number, simply contact us
  • An order that is returned after is has shipped will be treated as a return
  • Returns must be approved within 30 days of receipt
  • Products returned are subject to a 15% restocking fee
  • Packages that are returned without the RMA number clearly posted on the exterior of the package will be refused
  • Shipping charges are not refundable in any case
  • If your merchandise is refused at the time of delivery, your order will be treated as a return upon its arrival at our warehouse
  • Products returned are subject to a 20% restocking fee
Men's Research Survey

You pay only for shipping and handling for the Survey Supply and have no obligation to buy anything in the future as long as you call to discontinue your enrollment before the end of the 21 day survey. As a Men's Survey Graduate, you will receive the Ultimate Natural Testosterone System at the discounted rate of $95.92 plus free shipping and handling. Your monthly shipment is automatically set to a 30 day supply every month, but you're free to cancel at any time. Even if you cancel during the "Survey Period" your initial supply is yours to keep for free and you'll never be charged for anything other than the shipping and handling. We really want you to give Men's Research Survey (T-Protect 84 capsules & T-Restore 84 capsules) an honest try so you can provide valid survey feedback by allowing time to notice results. Because of this we require that you try Men's Research Survey for at least (14) days after your original order date before canceling your subscription. After this 14-day evaluation period, cancel your subscription at least (1) business day prior to the next shipment of your monthly order by calling 877-665-7056. No future commitments, no hassles. Cancel any time. Applicable Sales Tax will be added for the following states: COLORADO. YOU UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION AND THAT YOU MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES, UNDER THE TERMS OF THIS AGREEMENT, IF YOU FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED.

Chargeback Policy

All references to a "chargeback" refer to a reversal of a credit/debit card charge placed Axis Labs, Inc. There is no reason for a chargeback to ever be filed. If a credit is due, simply contact us and we will gladly issue it. Unnecessary chargeback's are theft and can be prosecuted. If you feel that your credit/debit card was used fraudulently on www.AxisLabs.net, please contact us for immediate resolution. YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT/DEBIT CARD ON THIS SITE. IF YOU CHARGEBACK A CREDIT/DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU, YOU AGREE THAT THIS SITE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO $25 BY ANY MEANS DEEMED NECESSARY, INCLUDING BUT NOT LIMITED TO RECHARGING YOUR CREDIT/DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.

Product Disclaimer

No claims found on this web site, or in print, have been evaluated by the Food and Drug Administration. None of the products listed on this web site are intended to diagnose, treat, cure, or prevent any disease. No claims or opinions on this website are intended to be, nor should be construed to be, medical advice. Please consult with a healthcare professional before starting any diet or exercise program.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including text, site design, logos, graphics, icons, images, allocation and arrangement thereof, are the sole property of Axis Labs, Inc., Copyright © 2008, ALL RIGHTS RESERVED. All software used on the site is the sole property of Axis Labs, Inc. and its affiliates or the software manufacturer. You may use the content of this site only for the purpose of shopping on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without written consent of Axis Labs, Inc. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate Federal copyright, trademark and other applicable laws and will result in criminal and or civil penalties.

Ordering Disclaimer

Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. Axis Labs, Inc. reserves the right to accept or deny shipment to anyone for any reason. Axis Labs, Inc. reserves the right to require additional information before processing any order. If an order appears fraudulent in any way, Axis Labs, Inc. reserves the right to cancel the order, notify the card holder and the proper authorities.

These policies are subject to change at any time without notice.

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